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Within a Credit environment the need will arise to visit an address to communicate with a debtor or to verify information provided to you by a potential customer.
Debtor Field Call from - $66.00
Country and Interstate Field Calls from
- $82.50
Our trained agent will obtain
information as listed below plus any additional
information you require.
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Confirm the address
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Serve any demand letters or notices upon the customer
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Confirm contact numbers, work, residential and mobiles
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Confirm next of kin information as required
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Interview the customer regarding his or her financial situation
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Evaluate their capacity to pay
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Demand payment of arrears and make arrangements for future payments
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Stress Terms and Conditions of your account
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Evaluate their assets for potential litigation
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Report on condition of property including any security held
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If customer has left the address, interview neighbours and commence skip tracing procedures
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Report back any assets including motor vehicles etc.
POTENTIAL CUSTOMER
Issuing credit to any person is a risky business. However having a drive by evaluation of the customer business and residential address to review their ‘standard’ of living may assist you in making that final decision on giving credit.
The idea of the pre-credit field call is to establish;
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The business/residential address does exist and is not just a vacant block of land or building that is ready to fall down
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The business/residential address is occupied by the potential customer
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Give a condition report on the property, including photos
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If necessary, we confirm the address with neighbours. This is done discreetly and confidentially.
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Obtain any additional information that you may require.
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